Refund policy
Our team can be contacted at: deepti@haiwear.co.uk
Unworn product can be returned within 14 days of receipt in its original condition and packaging.
Return postage costs are the responsibility of the customer. For your peace of mind, we recommend insuring the item and obtaining proof of postage from your chosen courier. We cannot be held responsible for any loss or damage during transit.
To initiate a return, kindly contact us at deepti@haiwear.co.uk with your order number. We will provide you with detailed instructions and keep a lookout for your returned parcel.
Important:
- Sale items are not returnable
- Items must be unworn and in original packaging
- Items will be refused if they show signs of wear and tear, odour, or stains and markings such as deodorant, detergent and perfume.